Appliance Repair Service, Reno NV.

     How do I know if I'm hiring the right tech to service my washing machine? Like most newer consumer products, appliances are becoming more and more complicated. One of my favorite phrases is, more innovation equals less life, and that holds very true with most things. In the washer world, it’s especially true. With the addition of more consumer features like Wi-Fi connectivity, larger capacity tubs and faster spin speeds, comes the addition of more parts or different parts from what came on older, longer lasting units. With the Wi-Fi connectivity, comes more control boards, and specifically, controls with antennas, as well as software to run the feature and the need to know how to diagnose home internet signals. Larger tubs and faster spin speeds need more robust transmissions and bearings to support the additional load. People always ask, why did my 20 year old machine last so much longer than this new machine I bought? It usually has to do with the larger capacity drums that the newer machines come with. 15 years ago, the largest capacity you could get, would be 3.8 cubic foot. Now-a-days, machines can be as large as 5 cubic foot. When it comes to technicians repairing these items, you need someone who knows their way around electrical and mechanical components. A technician must be able to use both electronic checking meters for diagnosing faulty electronics, and conventional tools to disassemble and repair mechanical parts. If you have one skill and not the other, then you may be left with a partially or poorly repaired appliance. The technicians at Sargent’s are trained both from the factory and our service manager so they will be able to utilize all their skills in order to diagnose, disassemble and repair your units correctly, so you don’t have unnecessary down time due to faulty repairs. We pride ourselves on the fact that our techs have a very long and rigorous training regiment. We never have and will never send a technician out that has no training by our own staff. We want to make sure our team follows our lead in customer satisfaction and appliance repair so we can guarantee continuity between our staff. We want to make sure that our staff believes in our dream and buys into our business model, so everyone has a say and vested interest in how things operate.